Join our mailing list!

Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  When purchasing items directly from our website we offer a 30-day no questions asked return window.  Of course, we'll ask you why you want to return the device, but your answer (even if you say you don't want to answer) doesn't affect your return.  We want to provide the best product we can and if you're returning it then something must have gone wrong and we would like to know what it is so we can fix the issue.  But have no fear, as long as the product isn't physically damaged, we're happy to refund your money.  

You can contact to start that process if you need to.  They will coordinate the return.  As soon as we receive your unit we will credit the card used to purchase the device.